Making an accessible Canada for persons with disabilities

Posted on May 14th, 2019 by Best Brothers Group

From: Employment and Social Development Canada The Government of Canada is seeking a Chief Executive Officer, a Chairperson, a Vice-Chair and Board members for the proposed Canadian Accessibility Standards Development Organization. The Government is also seeking a Chief Accessibility Officer, who would provide advice to the Minister responsible for Accessibility. Visit the Governor in Council website to view [...]

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CANADA’S SENATE PASSED BILL C-81, THE PROPOSED ACCESSIBLE CANADA ACT

Posted on May 14th, 2019 by Best Brothers Group

SUMMARY Last evening the Senate of Canada passed Bill C-81, the proposed Accessible Canada Act, on Third Reading, complete with all the amendments that the Senate’s Standing Committee on Social Affairs added to the bill on May 2, 2019. This is an important step forward for this bill, and a helpful step for people with [...]

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Liberals failing to strengthen disability laws as promised

Posted on May 1st, 2019 by Best Brothers Group

When it comes to ensuring accessibility for 5 million Canadians with disabilities, Canada lags far behind the U.S., which passed the landmark Americans with Disabilities Act 29 years ago. Canadians with disabilities still face far too many barriers in air travel, cable TV services, and when dealing with the federal government. For example, as a [...]

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Making Government Information Accessible

Posted on May 1st, 2019 by Best Brothers Group

Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. In our last article, we outlined features that make municipal and provincial buildings accessible. In this article, we will cover best practices for how to make government information accessible. Making Government Information Accessible [...]

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A Modest Interim Victory for Joint Efforts by the AODA Alliance and Ontario Autism Coalition

Posted on March 20th, 2019 by Best Brothers Group

Ford Government Agrees to Consult on Practices of Schools Refusing to Admit some Students with Disabilities to School for All or Part of The School Day Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance SUMMARY Here is some potentially good news for students [...]

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Accessibility Features and Equipment in Customer Service

Posted on March 20th, 2019 by Best Brothers Group

The Customer Service Standard of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. The Standard mandates that service providers must offer accessibility features in customer service by: Training staff to interact with customers who have disabilities, including customers using: Assistive devices Service animals Support persons In [...]

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Online Customer Service Accessibility

Posted on March 20th, 2019 by Best Brothers Group

The Customer Service Standards of the AODA gives service providers guidelines on how to start making their goods, services, and facilities accessible to customers with disabilities. While some guidelines in the Standard apply to service in-person, other guidelines apply to both in-person and remote service. Moreover, one of the most popular kinds of remote service takes place online. More [...]

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Accessibility for Ontarians with Disabilities Act, 2005

Posted on December 27th, 2018 by Best Brothers Group

ONTARIO REGULATION 191/11INTEGRATED ACCESSIBILITY STANDARDS Consolidation Period:  From July 1, 2016 to the e-Laws currency date. Last amendment: 165/16. Legislative History: 413/12, 165/16. This is the English version of a bilingual regulation. CONTENTS PART I GENERAL 1. Purpose and application 2. Definitions 3. Establishment of accessibility policies 4. Accessibility plans 5. Procuring or acquiring goods, [...]

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AODA Review is Under Way!

Posted on December 4th, 2018 by Best Brothers Group

Province Selects The Honourable David C. Onley to Review Ontario’s Accessibility Laws – Ontario Continues to Make Progress toward Becoming a Barrier-free Province Ontario has appointed the Honourable David C. Onley to conduct the third review of the Accessibility for Ontarians with Disabilities Act (AODA). The reviewer will consult with the public and will analyze accessibility [...]

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