Unification is the Cure
Failing healthcare security systems confront the pain of aging technology
Lee Health operates the largest public health system
in Florida. The organization welcomes more than
1 million patients each year across more than 100
sites – including four general hospitals, two specialty
hospitals, and 60 non-acute centers. More than
12,500 employees, 4,500 volunteers and 1,480 medical staff ensure
guests receive optimal care. Security teams stationed across
five hospitals work around the clock to keep everyone safe, and
ensure operations run smoothly. They also remotely oversee security
at all other Lee Health sites, mitigating risks across the entire
healthcare organization.
CONFRONTING THE PAIN OF AGING TECHNOLOGY
In the past, the Lee Health security department installed many
different analog video and access control systems to secure each
site. Over time, the technology began aging and failing.
For example, if a camera went offline or door hardware failed,
the systems lack the capabilities to alert security staff to these vulnerabilities.
Finding information during investigations or emergencies
was also inefficient for operators. They had to juggle multiple
disparate systems, which slowed down the team’s response time.
When the construction of a new state-of-the-art children’s
hospital began, Lee Health saw an opportunity to upgrade all
their security technology. The team wanted a unified security
platform which could help them become more efficient at securing
the entire organization from one central location.
Lee Health is now managing security across 20 sites and counting
using the Genetec™ Security Center unified platform. After consulting
with Fiber Solutions, a technology contractor, the Lee Health
team saw how Security Center met all their must-have criteria.
Today, security operators at the award-winning Golisano
Children’s Hospital of Southwest Florida monitor video, access
control, automatic license plate recognition, intercom and other
security sensors from a single intuitive solution.
This article originally appeared in the May June 2021 issue of Security Today.
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