“If you’re moving from an iPhone to a Samsung Android device, you can transfer your account information, profile photo, individual chats, group chats, chat history, media and settings,” the company said in a blogpost.
In addition, users can only do the migration during the initial setup of a new Samsung device, as the instructions from WhatsApp say that “your new Android device must be factory new or reset to factory settings” to allow the migration, so users would have to do a complete factory reset of their Samsung device if it is already operational.
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