For ten months Maria and Fritz Morscheck were waiting to get their deposit returned for work that was never delivered. When they hit a road block, they contacted Consumer Matter Initially the owne of the roofing company sent by 500 of their 2500 deposit. Then another 2,000 showed up

A Vancouver couple is warning the public about door-to-door sales people after getting caught in a roofing repair nightmare. Consumer Matters reporter Anne Drewa has more.

Save-On-Foods has apologized to a B.C. man after a number of accessibility features were removed when the grocery chain updated its online shopping app. “I should be able to expect the same range of services as people who are sighted,” Richard Marion told Global News. Marion, who is blind, says In January, Save-On-Foods upgraded […]

Consumer Matters was called in to help a TD customer after someone made unauthorized DoorDash charges on her debit card. Anne Drewa reports.