NEW YORK, July 26, 2021–(BUSINESS WIRE)–BioCatch, the global leader in behavioural biometrics announced it has entered the implementation stage of its offering that will enable financial institutions to leverage BioCatch’s behavioural biometric-based solution to support their journey to compliance with PSD2’s implementation of Strong Customer Authentication (SCA), a regulation that requires multi-factor authentication for online […]

Saving cash: A customer said we’d changed her life  BBC News

SPAIN: As of 15 March, there is a new citizen service centre (Punt TMB) operating in the lobby of the Sagrada Familia station of the Barcelona Metro. TMB, the operator company, described the new office addition as a pioneering in certain aspects. Among other things, it will be the first to offer information in Catalan […]

Video surveillance is useful for far more than just security. An IP camera with people-counting capabilities, for example, can help business owners make operations decisions more efficiently. Here are three ways people counting can support customer service in retail environments. Monitor Lines at Cash Registers A people-counting camera can discern how many people are gathering […]

  Americas, ICT, News, May 15 2019 Four household names in technology, consumer goods, and banking are partnering with Be My Eyes to ensure the accessibility of their products. A phone screen displays a list of companies providing Be My Eyes support, including Google, Herbal Essences, Lloyds Banking Group and Microsoft. “Can you describe the […]

The OPTEX UK/Ireland sales team has been restructured to provide a better service to OPTEX’s channel partners and customers with roles that put the customer at the centre of OPTEX’s operation. The team structure has been simplified in response to customer feedback, and to give channel partners and customers an easy point of contact to […]

Intragen has been certified to Platinum PLUS by One Identity, which is reportedly the highest level of certification they offer. This reflects the best practices Intragen consultants follow for the deployment of One Identity products and a continuing commitment to ensuring successful solution delivery for their clients. Best practices for IGA projects are taught by Principal […]

[ad_1] Diana Wolff, president of LRG Marketing Communications discusses how customer service can be seen as the new marketing with the increasing importance of social media. Welcome to the age of public conversation. Today, people share opinions in open forums like social media – and one of the things they talk about is their experiences […]

[ad_1] Nedap Security Management has developed its Global Client Programme as a new way for multinationals to streamline physical access control. The manufacturer describes the solution as a progressive project rollout system managed by Nedap. Companies are using The Global Client Programme to easily implement, maintain and update AEOS (Nedap’s access control system) across multiple […]

[ad_1] Four ASSA ABLOY employees reveal what they think is the best way to know the customer the better. Simon Ellis, President, ASSA ABLOY Pacific Region (Australia) “This is simple really, walk in with no preconceptions and ask questions. Understanding the customer business model is also critical – how do they generate revenue? Eva Karlsson, […]